CAPABILITIES

Provides clients with real-time access to satisfaction results in a web interface which allows for quick analysis and output.

HOW IT WORKS

Consumers are recruited to participate in a satisfaction survey based on their most recent experience then asked to join the client’s online panel.

OUTPUT

Can be used in all categories and provides the following data:

  • Satisfaction Levels
  • Re-Purchase intent
  • Attribute ratings
  • Comparison to competitors
  • Loyalty measurement
ADVANTAGES

Real-time online results

Dashboard of results available to all levels of management

Web interface which allows for real-time cutting of the data for quick analysis

In conjunction with our clients, rose research facilitates custom panel development and manages the secured web-based databases for organizations and tracks satisfaction levels, attitudes and behavioral practices on an ongoing basis.